• Dress Code: Smart casual attire is recommended.
• Arrival Time: Please arrive at least 15 minutes before departure.
• ID Requirement: A valid ID must be shown at boarding.
• Weather Conditions: Cruises operate in most weather conditions.
• Smoking: Designated smoking areas are available.

Special Instructions/ What to Remember:

• Bring your voucher for verification at the dock.
• Arrive on time to fully enjoy the cruise experience.
• Secure personal belongings during the cruise.

What’s Not Allowed:

• Outside food and beverages.
• Pets.
• Smoking in non-designated areas.

Accessibility:

• Wheelchair accessible areas are available.
• Assistance for guests with special needs can be arranged.

Additional Information:

• Contact Details: For special requests or changes, contact customer support.
• Languages Spoken: English-speaking staff available on board.

My Voucher:

• Ensure you have a printed or digital copy of your voucher.
• Exchange it for a boarding pass at the departure point.

• Show your mobile or printed ticket at the Gate for entry
• Arrive early to enjoy a leisurely stroll along the marina promenade.
• Bring a light jacket or shawl as it can get breezy in the evening.
• Don’t forget your camera to capture the stunning views.

• All Sales Are Final: Once booked, no cancellations, refunds, or modifications can be made.
• Non-Transferable: Tickets for the Marina Glass Dinner Cruise are non-transferable and must be used by the person named in the booking.
• Weather Policy: The cruise will operate in most weather conditions; however, in the case of severe weather, the cruise may be rescheduled. No refunds will be issued for weather-related rescheduling.
• Arrival Time: Guests must arrive at least 30 minutes before the scheduled departure. Late arrivals may result in missed boarding, and no refunds will be provided.
• Identification: Valid ID or passport must be presented at check-in.
• Child Policy: Children under 3 years old can join for free, but must be accompanied by an adult.
• Dress Code: Smart casual attire is recommended. The team reserves the right to deny entry for inappropriate attire.
• Force Majeure: The operator is not liable for events beyond control (e.g., natural disasters, strikes) that may affect the cruise schedule.
• Safety Regulations: Guests must follow all safety instructions provided by the crew during the Dhow Cruise in Dubai Marina.

If you wish to take the adventure quotient up to the next level, check out Helicopter Ride Dubai and Xline Dubai Marina tours as well.

• Hotel Transfers: Available for sharing transfers from centrally located hotels in Dubai, including Deira, Bur Dubai, Sheikh Zayed.
• Private Transfers: Available for all locations in Dubai only.
• Flexible Locations: Pick-up and drop-off points can be adjusted to suit your needs.
• Timing: Please be ready in your hotel lobby 10-15 minutes before your scheduled pick-up time.
• Shared Transfer Notes: As this is a shared transfer, please be patient in case of delays along the route.
• Confirmation: The operator will confirm your pick-up time in advance before your tour, (Exact time you will get before 4 hours).
• Booking Information: Enter your hotel name or pick-up address during checkout.
• Traffic Adjustments: Pick-up/drop-off times may vary by 30-60 minutes depending on traffic and location.
• Site Closures: Some locations may be closed on specific days; we are not responsible for compensations in such cases.
• Cultural Respect: Dress modestly when visiting religious sites and avoid taking photos of people without permission.
• Pick-Up Zone: If your hotel is outside the pick-up zone, you will be assigned a nearby location.
• Timeliness: The bus will not wait more than 5 minutes for sharing transfer; please ensure you’re ready on time.